We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The 2021 Guide for Stopping Annoying Robocalls

The 2021 Guide for Stopping Annoying Robocalls

“It was getting to the point where I wouldn’t answer my cell phone anymore.”

Does this sound familiar? If you get a lot of scam calls, you are probably ready to toss your phone off a pier. Not only are these calls annoying, they can be outright dangerous. I’m going to tell you right now—stopping them altogether isn’t easy, but there are ways to prevent them to a degree.

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Socialization is Even More Crucial While Working Remotely

Socialization is Even More Crucial While Working Remotely

With remote work becoming the norm for many businesses in their efforts to maintain operations in recent months, this potentially company-saving adoption has not been without its drawbacks. Most notably, the mental health of many employees has been impacted as teams have been working together while keeping apart, in large part because the quick conversations that happen throughout the workday have largely been eliminated.

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Test Your Backup Before You Regret Not Doing It

Test Your Backup Before You Regret Not Doing It

If there is one thing that you could take away from our blog it is that data backup is an integral part of any business continuity strategy. Unfortunately, there are so many different parts to it that it’s not surprising some data could slip through the cracks if not maintained properly. If you’re not actively taking measures to keep disasters from derailing your business’ progress, you stand to lose more than some data. Let’s take a look at some of the critical parts of a data backup and disaster recovery process and why it is essential to give them a test regularly. 

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What Bases Should a BDR Cover?

What Bases Should a BDR Cover?

As much as you hope it will not happen to your business, a disaster could very well strike at any time—statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to; we recommend that you implement BDR into your business continuity strategies.

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Worried About Losing Your Technology While Working Remotely?

Worried About Losing Your Technology While Working Remotely?

Remote work has been on the rise for some time, even before the COVID-19 pandemic made it the safest way for a business to operate. Naturally, this makes organization a particularly crucial thing to consider, especially as public areas reopen as workspace options.

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Good Practices Often Yield Good Results

Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Three Seldom-Considered Elements of a Backup Strategy

Three Seldom-Considered Elements of a Backup Strategy

If you’ve been following us for any amount of time, it is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less important for you to have in place. Let’s go over some of the key steps that you need to undergo.

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Are Breaks During the Workday all that Helpful?

Are Breaks During the Workday all that Helpful?

Modern society is greatly focused on the virtue of hard work, of productivity. This has led to a kind of unspoken prejudice against breaks in the workplace, that any break that is not earned is the sign of an unproductive employee. As it turns out, the opposite is true. This week, we’re going over how you can turn your breaks into a way to accomplish more in the workplace.

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Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

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What Reopening Should Look Like to Businesses

What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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When It Comes to Your Technology Policies, Don’t Forget These Three Details

When It Comes to Your Technology Policies, Don’t Forget These Three Details

If you haven’t kept your most up-to-date policies and procedures written down somewhere, you absolutely must correct this as soon as possible. A written guide to your business’ policies and procedures is crucial, as it is intended to give your team a resource to turn to for an answer to any questions concerning their employment. Let’s go over some things you must include in your written employee handbook.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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How to Make Video Conferencing Less Awkward for Everyone

How to Make Video Conferencing Less Awkward for Everyone

Right now, more business than ever is now conducted over video chat. You may have found yourself using it as a tool as you work remotely. However, while these conversations may help keep your team connected to one another, the experience certainly isn’t the same as what would be found in the office conference room. Here, we’re sharing a way to get rid of one of the biggest hurdles in remote collaboration.

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Two Tips for Managing Your Email in Outlook Better

Two Tips for Managing Your Email in Outlook Better

Email! We all know it. We all stare at it every day (or it stares down at us, depending on how you look at it). Microsoft Outlook has some neat features to help cut down on the time you spend managing your email. Let’s jump right into it.

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How to Reposition Yourself for Remote Productivity (Literally!)

How to Reposition Yourself for Remote Productivity (Literally!)

As current events have made congregating in an office irresponsible and hazardous, many companies are sustaining their operations by enabling remote work. While we normally focus on how you should properly take care of your technology, we wanted to shift our focus momentarily to the people using this technology, and how they can do so more safely.

To do so, we have to consider ergonomics.

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Be More Productive by Following a Routine

Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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Are You Prepared to Weather Any Disaster?

Are You Prepared to Weather Any Disaster?

Hurricane season can be a scary time for business owners, as those in at-risk climates can never feel safe from these kinds of unpredictable and devastating storms. In particular, those who aren’t prepared to face this destruction are in considerable danger of having their organizations ended for good following a disaster event like a hurricane. We’ll help you make sure your business doesn’t suffer this same fate the next time it stares down a disaster.

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Backup and Recovery of Collaborative Environments

Backup and Recovery of Collaborative Environments

As the cloud is being utilized by more individuals and organizations to meet their computing needs, more very important data is hosted outside of local computer networks. As a result, people utilize cloud storage for their backup and recovery strategies. In fact, it has become the primary use of cloud-hosted platforms, but just how does backup and recovery from these collaborative cloud-based platforms work?

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Tip of the Week: Have a Backup Plan

Tip of the Week: Have a Backup Plan

Data backup tends to carry with it the association that your business could end at any moment, and while this is an important reason to implement data backup, there are countless others to consider as well. You might find that they are just as important to your organization as saving it from a devastating data loss disaster.

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Something to Keep in Mind on World Backup Day

Something to Keep in Mind on World Backup Day

March 31st is World Backup Day, which makes it the perfect opportunity to share the benefits of implementing a complete backup plan. Unfortunately, the current COVID-19 pandemic and the resultant business interruptions make World Backup Day only too timely this year. Here, we’ll examine how these times make a business continuity strategy and data backup all the more important to have.

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