We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

2020 Had Some Big Tech Fails

2020 Had Some Big Tech Fails

2020 has been a rough year for a lot of people. With so many problems presenting themselves this year, technology wasn’t immune. This week, we thought we would look back at some of the technology that failed miserably as the world changed precipitously. 

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Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

With smartphones becoming more expensive every year, the top offerings from major manufacturers price some out of the market. This provides an opportunity for these companies to offer budget smartphones to a growing market of people who don’t want to drop a $1,000 on a new phone. Today, we discuss options from Samsung, Google, and Apple that can be had for a fraction of the cost of today’s flagship smartphones. 

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Tip of the Week: Fixing Your IT Without Breaking the Bank

Tip of the Week: Fixing Your IT Without Breaking the Bank

As the business world remains restricted in their operations, costs have been a consideration that organizations need to put some serious thought into. Fortunately, there are many ways that you can invest in technologies that significantly benefit your business operations without breaking the bank. Let’s go over five ways to maximize your benefits, without maximizing your investments.

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Would You Buy a Smartphone that Folds?

Would You Buy a Smartphone that Folds?

In last week’s blog we took a brief look at the best phones money can buy. This week we take a look at some devices that cost more than the flagship devices and don’t necessarily have the specs that back up the price. These devices, however, have something else: an innovative new twist or two. Let’s take a look at some of the most innovative new devices that you can find on the market right now.

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Where Is Your Business Going Next?

Where Is Your Business Going Next?

Many business owners understand the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or in the shift in operations. The fear of not being able to successfully integrate certain technology will, over time, hold your business back. Today, we’ll describe why it’s essential to have a technology strategy, and how to stick to it. 

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Understanding the New Normal for Businesses

Understanding the New Normal for Businesses

The world isn’t the same as it was at this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, companies have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

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Putting the IoT to Work in Your Business

Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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Is Your Smart Assistant Undermining Your Security?

Is Your Smart Assistant Undermining Your Security?

Smart assistants commonly appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance—and, like any other appliance, there are a few quirks that can be frustrating to deal with. For instance, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

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Can We Innovate Electronic Health Records?

Can We Innovate Electronic Health Records?

It’s important to note that all parties involved in patient care (including the patient) benefit from the Electronic Health Record (EHR). These systems are now fundamental to a successful health maintenance system. As more technology is developed that could be integrated into the EHR platform, there is a stalemate of sorts keeping EHR technology from being what it could be. Today, we will briefly discuss some of the issues. 

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Is Older Technology Really That Bad?

Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Phishing is a Threat, Even By Phone

Phishing is a Threat, Even By Phone

Telework has become crucial for businesses to sustain themselves right now, as remote work became a hard and fast requirement in the face of the coronavirus. However, if businesses aren’t careful, they could trade one issue for another in exposing themselves to security threats.

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Professional Services are Getting a Technology Makeover

Professional Services are Getting a Technology Makeover

Professional services include some of the oldest professions in the world, and some of the newest. Regardless of what kind of professional services business you run, it is hard to continue to meet your customer’s needs without incorporating some technological changes. Furthermore, there are new innovations that can help your business thrive. Let’s examine some of this technology to see if it could benefit your business.

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Comparing the Relative Danger of AI-Aided Crimes

Comparing the Relative Danger of AI-Aided Crimes

When we think of cybercrime, most people’s minds go to one of two places. On the one hand, some think about the annoying, misspelled emails that are so obviously scams, while on the other, we can’t help but think about the hacks that we see in movies, where a criminal manages to overcome the best the government can incorporate into their defenses.

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Automation Will Be Key for Future Businesses

Automation Will Be Key for Future Businesses

Many businesses have found it extremely hard to cope with restrictions levied by lawmakers because of the COVID-19 pandemic. This has sent business owners and decision makers looking for solutions to their revenue problems. The most popular solution is to automate some of the work that was typically done by human resources to try and slice some of the demands on their capital. Today, we will tell you how automation is here to stay in business. 

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IT Can Fill In a Lot of Gaps

IT Can Fill In a Lot of Gaps

When the stay-at-home orders were reigning down early in March, people weren’t sure just how long precautionary measures would last. Now that a large percentage of the workforce is either out of work, just returning to work, or working from home after nearly 100 days, it has proven to be one of the most challenging periods for businesses in contemporary business history. Today, we’d like to flip the narrative a bit and talk about three technology solutions that can fix some of your business’ problems in a time when there are plenty to fix.

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Business Improvements to Consider as You Resume Operations

Business Improvements to Consider as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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How the Right Technology Can Help SMBs Reopen Safely

How the Right Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

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Technologies that Small Businesses Should Be Using

Technologies that Small Businesses Should Be Using

As time passes and technology is developed, a lot of the processes that businesses rely on become more efficient and stand to deliver greater benefits to the organizations that use them. These benefits are accessible to businesses of all sizes, including small businesses. Let’s go over a few small business needs, and how technology can assist with them.

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Strategizing Your IT Leads to Better Business

Strategizing Your IT Leads to Better Business

Business technology continues to grow in importance for the small and medium-sized business, especially as many prepare for 2019. Where enterprise-level companies have long been using technology to bring people together and drive overall productivity, many SMBs are new to these opportunities. The availability of cloud resources, coupled with shifts in security, mobility, and other core technologies, makes it important for every organization, no matter what size, to have a comprehensive technology strategy.

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What Is a Data Lake?

What Is a Data Lake?

Big data, or massive data sets that can be used to make inferences and reveal patterns, has become an increasingly important part of modern business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Here, we’ll evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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