Limited-time preferred enrollment pricing is now available for qualifying households.
Your Family Has a Digital Life. Protect It.
We Define IT protects the people, devices, identities, accounts, home networks, and digital lives inside modern households while providing dependable help with everyday technology.
Family-centered guidance. Real human help. Clear next steps.
Household Protection Focus
- Devices
- Accounts
- Home Wi-Fi
- Backups
- Family safety
- Technology support
Most households have more technology than they can safely manage.
A modern household relies on online banking, cloud storage, school portals, telehealth, work laptops, phones, smart devices, and family photographs. The problem is not that the household lacks technology. The problem is that no one is accountable for securing, maintaining, documenting, and supporting the whole environment.
Antivirus Alone Cannot:
- Recover a stolen email account
- Confirm that backups can be restored
- Help a parent evaluate an impersonation scam
- Secure every important cloud account
- Create a lost-device response plan
- Provide one trusted support relationship
- Manage everyday household tech problems
Managed Household Protection:
- Establishes baseline security across all devices
- Hardens home networks and Wi-Fi
- Provides safe password management
- Ensures ongoing family tech education
- Creates coordinated recovery plans
- Delivers responsive, human IT support
- Gives the family one accountable contact
Professional protection for the whole household
Protect
Security baselines, account protection, device safeguards, home-network reviews, backup planning, and recovery preparation.
Support
Practical assistance with computers, phones, tablets, printers, Wi-Fi, cloud services, new devices, and everyday tech issues.
Prepare
Practical guidance for scams, lost devices, suspicious messages, hacked accounts, travel, and household recovery readiness.
Coordinate
One trusted team that understands the household instead of forcing the family to start over with a different technician every time.
Choose the level of protection your household needs.
The right package depends on household size, device count, privacy needs, complexity, and the level of ongoing support required.
Home Cyber Reset
Best for households that need a professional security baseline but are not yet ready for ongoing concierge service.
- Up to four household members
- Up to eight computers, phones, and tablets
- Password-manager deployment
- Multifactor authentication setup for priority accounts
- Router and Wi-Fi security review
- Operating-system and application update baseline
- Endpoint protection deployment where appropriate
- Backup and recovery review
- Account-recovery documentation
- Scam and phishing orientation
- Thirty days of remote support
- Household Cyber Recovery Binder
Family Cyber Defense & IT Concierge
Best for professional households, families with children, remote workers, and people supporting aging parents.
- Up to four household members
- Up to twelve supported devices
- Managed endpoint security
- Patch and update management
- Password-manager rollout and family-vault structure
- Priority-account multifactor authentication
- Home-network and Wi-Fi hardening
- Backup monitoring for selected devices
- Identity and account-risk guidance
- Scam and impersonation defense orientation
- Remote IT support
- New-device setup assistance
- Lost-device response planning
- Social-account recovery assistance
- Quarterly household security review
- Household Cyber Recovery Binder
- Priority response
- One annual in-home technology review where available
- Parent or grandparent safety session
- Child or teen online-safety session
- Secure family document-vault setup
Legacy Household Cyber Concierge
Best for executives, public-facing professionals, multigenerational families, privacy-conscious households, and homes with complex tech needs.
- Everything in Family Cyber Defense
- Up to eight household members
- Up to twenty-five devices
- Priority onboarding
- Extended support availability
- Advanced home-network segmentation planning
- Smart-home security review
- Travel security preparation
- Executive and public-profile privacy review
- Digital-footprint reduction guidance
- Family emergency contact and escalation plan
- Quarterly remote family safety briefing
- Two annual in-home technology visits where available
- New-home or major-device-change consultation
- Coordinated support after a suspected compromise
- Annual household cyber tabletop exercise
- Digital-estate and trusted-contact planning guidance
- Dedicated household tech coordinator
Family Protection Circle
Best for related households that want one coordinated protection and support program for parents, adult children, grandparents, and other relatives.
- Up to five related households
- One central family coordinator
- Up to twenty household members
- Up to fifty devices
- Shared family scam-alert channel
- Four family cybersecurity workshops
- Coordinated onboarding
- Household-level privacy
- Group emergency-response planning
- Quarterly family safety briefing
- Preferred expansion pricing
Final scope, eligibility, geographic availability, and service terms are confirmed during consultation. No cybersecurity service can eliminate every risk.
Clearer security, fewer preventable surprises.
- One trusted technology contact: Stop wasting time trying to troubleshoot unpredictable home technology yourself.
- Confident digital parenting: Get actionable guidance to support children and aging relatives safely online.
- Proactive preparation: Have clear, practiced steps ready for lost devices, locked accounts, or suspicious emails.
- Adaptable protection: Receive ongoing, practical guidance that evolves as your family's technology footprint changes.
How it works
Assess
Share your family's setup, concerns, and desired level of support by completing our quick 2-minute household survey.
Review & Connect
We review your unique technology-management gaps and reach out to schedule a private consultation with the decision-maker.
Recommend
We recommend the smallest package that responsibly covers the household and provides the current preferred enrollment price.
Protect and support
After agreement and onboarding, we establish the confirmed protection baseline and deliver the services included in the selected package.
Built for households that want accountable support
We are the trusted resource for families tired of relying on one overwhelmed relative for every technology problem.
A consultation determines fit and that active incidents requiring forensics, legal services, banking intervention, or law enforcement may need separately scoped specialists.
Common Misconceptions
“We already have antivirus.”
Antivirus is a useful layer, while managed household protection may also address accounts, passwords, multifactor authentication, backups, Wi-Fi, family education, recovery planning, and human support.
“We use Apple devices.”
Every device ecosystem still relies on accounts, passwords, updates, backups, Wi-Fi, browser safety, cloud services, and human decisions.
“We are not important enough to be targeted.”
Many attacks are automated or opportunistic and do not require criminals to know the family personally.
“Someone in our family handles technology.”
We respect that person’s role. We ask whether the household has documented, accountable, consistently available support for prevention and recovery that doesn't put all the stress on one individual.
“Can you guarantee that we will not be hacked?”
No responsible provider can guarantee that. The service is designed to reduce risk, improve readiness, manage defined protections, and provide a stronger response path.
“Why is pricing provided after consultation?”
Households vary significantly in people, devices, privacy needs, support expectations, geography, and complexity. The consultation allows us to recommend the smallest responsible package and provide the applicable preferred enrollment price.
Request a Private Household Consultation
Complete this brief 2-minute survey to help us understand your household’s people, devices, and concerns. Once submitted, our team will review your needs and reach out to schedule your private consultation.
Schedule Consultation Survey
Stop carrying the whole household’s technology risk alone.
One trusted team can help the family reduce risk, solve technology problems, prepare for emergencies, and move forward with greater confidence.