We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Nothing is more frustrating than going to log into your device and finding out that you either cannot access it or that files you thought were there have been wiped. Unfortunately, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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How Managed IT Services Can Benefit Your Business’ Bottom Line

How Managed IT Services Can Benefit Your Business’ Bottom Line

For many businesses, despite the incredible benefits that technology can provide, it is often a source of great stress. This is especially true for the small business owner, who often has much more restrictive parameters to work with, such as a limited budget, workforce, and even the workspace or office. How can organizations like yours stay competitive against companies that have so many more resources available to them? One answer, in terms of technology management, is managed services.

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4 Outdated Office Conventions (and the Technology That Replaces Them)

4 Outdated Office Conventions (and the Technology That Replaces Them)

The office environment has changed a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; here are just a few of them.

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Is Discord a Viable Choice for Your Business?

Is Discord a Viable Choice for Your Business?

While it isn’t officially a business solution, per se, the collaboration platform known as Discord has seen some popularity as a means of facilitating a business’ internal communications. Let’s go over some handy tips to improve your use of the platform, in case you are part of an organization that does so. Who knows… this might inspire you to give it a chance for yourself.

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Zero-Day Vulnerability Causes Major Problems for IT Providers

Zero-Day Vulnerability Causes Major Problems for IT Providers

A new ransomware attack has surfaced, this time mostly targeting IT companies and their clients. The attack is specifically targeting the Kaseya platform. Kaseya is management software that many IT companies use to remotely manage and support technology. The attack in question attacked Kaseya’s supply chain through a vulnerability in its VSA software; this attack is notable because of how it targeted the supply chain, not only striking at the vendor’s clients—notably IT companies—but also their customers. Basically, this attack had a trickle-down effect that is causing widespread chaos for a massive number of businesses.

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