We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Keep Your Business Functional While Moving Your Office

Keep Your Business Functional While Moving Your Office

Moving is already difficult, but when you factor in your business’ IT, it becomes twice as frustrating and time-consuming. You can make it easier by preparing for the job ahead of time. Today, we want to cover what you can do to prepare for a business IT move well ahead of the scheduled date.

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Are You Doing Enough to Prevent Risk? (Probably Not)

Are You Doing Enough to Prevent Risk? (Probably Not)

There are plenty of risks that today’s businesses regularly deal with, particularly in terms of cybersecurity. This year, a panel of experts shared some human risk management insights at the Cybsafe Impact 2024 USA conference. Let’s review some of the topics they touched on.

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How to Create Business Goals Designed for Success

How to Create Business Goals Designed for Success

We all want our businesses to succeed… that’s generally the point of running one. However, this will require you to set the right goals and do so correctly.

Let’s walk through the process you should follow to accomplish this.

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So, Your Business Project Failed… How Can You Learn from It?

So, Your Business Project Failed… How Can You Learn from It?

It can be challenging to deal with failure in any context, but in the case of your workplace projects and other efforts, it can be particularly harsh. This makes it all the more important to frame such failures as opportunities to grow in the future.

Let’s discuss six reasons an initiative may fail and the lessons that can be learned from these situations.

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Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.

For this week’s tip, we’re walking through the process of creating a form that self-populates a spreadsheet using Google’s toolkit.

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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How to Use Technology to Support Your Team’s Wellness

How to Use Technology to Support Your Team’s Wellness

It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors—related to and separate from the workplace—can easily impact an employee’s performance. As a result, it is often in your company’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.

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How an MSP Can Aid in IT Project Management

How an MSP Can Aid in IT Project Management

It’s always an exciting time when you commit to a new IT project that promises to change your organization for the better. Of course, the exciting stuff is what comes after the implementation process—a process that can range from easy-as-pie to incredibly complex and stressful, depending on the expertise your organization employs.

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How to Scale a Growing Business (Using Technology to Your Advantage)

How to Scale a Growing Business (Using Technology to Your Advantage)

If you could generate more revenue without spending more, wouldn’t you?

If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.

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How to Make Templates for Google Docs

How to Make Templates for Google Docs

Templates are a handy feature that popular word processing platforms, like Google Docs, offer to help users create specific types of documents. While there are plenty of prebuilt templates available, there’s always the possibility that you have a need that isn’t filled by one of them.

In these cases, you always have the option to build your own. Let’s go over how, and discuss some of the elements and options that your custom Google Docs templates can support.

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How to Figure Out When You Get the Most Done

How to Figure Out When You Get the Most Done

There’s no denying that productivity is one of the primary goals of any business nowadays, with countless examinations into the concept of productivity, theories on how to maximize it, and methods to promote it in the workplace. Today, we wanted to take one of these theories and explore it so that you can perhaps capitalize on it yourself.

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How to Make a QR Code in Google Chrome

How to Make a QR Code in Google Chrome

QR codes have cemented themselves as one of the most common technologies used to direct people to important resources or information about goods or services provided by an organization or company. You see them on menus in restaurants, instruction booklets, and even on business cards. How can you make QR codes for your business?

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How to Add Dropdown Menus to Your Business Spreadsheets

How to Add Dropdown Menus to Your Business Spreadsheets

Modern spreadsheet programs, like Microsoft Excel or Google Sheets, carry a plethora of functions under the surface that—if used correctly—can take their utility to another level. For instance, the cells in your spreadsheets can be turned into dropdown menus. Let’s go over how to do so in both Excel and Sheets.

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How to Identify and Fix a Network Bottleneck

How to Identify and Fix a Network Bottleneck

Have you ever wondered why it sometimes takes longer than you might expect for certain tasks to be accomplished with your business’ network? It turns out that technology is far from a simple thing, and small issues can seriously derail productivity and efficiency of complex information systems, one of which is the notorious network bottleneck. How can you identify and rectify this issue for your network?

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How to Take Advantage of Zero-Trust in Your Business

How to Take Advantage of Zero-Trust in Your Business

Considering what today’s cyberthreat environment looks like, more and more rigorous cybersecurity is strictly needed. One means that businesses have to accomplish this is a cybersecurity practice known as a zero-trust model.

Let’s go over what zero-trust entails, and how to put it in place.

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Three Useful Tips for Microsoft Word

Three Useful Tips for Microsoft Word

Microsoft Word is one of the most utilized platforms in business today because it delivers the results that organizations need. Unfortunately for some of these businesses, their employees may not be as proficient with Word as they need to be. Today, we thought we would provide a few quick tips about using Microsoft Word that you can share. Let’s take a look:

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How to Use Google Drive to the Fullest

How to Use Google Drive to the Fullest

For the business seeking out a comprehensive cloud-based content management and collaboration solution, Google Drive is an option that warrants serious consideration. While we don’t want to recommend it over another one of your options, per se, we did want to provide a brief beginner’s guide to putting it to use. That way, any business that does elect to adopt Google Drive—and the associated solutions it comes with—has more information going in.

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Tip of the Week: 5 Ways to Easily Identify a Phishing Attack

Tip of the Week: 5 Ways to Easily Identify a Phishing Attack

If you’ve been reading this blog for any length of time, you’ve seen us reference a phishing attack. Whether you are being asked by some supposed Nigerian prince to fork over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Today, we’ll give you five ways to identify a phishing message so that you—or your company—won’t be scammed.

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How to Spend Less Time in Your Email Inbox

How to Spend Less Time in Your Email Inbox

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

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How to Get Rid of an Old Computer Without Sacrificing Security

How to Get Rid of an Old Computer Without Sacrificing Security

Time passes, and things get old. This is especially true of technology, as new and better options are developed and released all the time. Sooner or later, you’re likely to find yourself in need of a new system… The only question left is how to get rid of the old one.

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