We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Why the Recent Dissolution of Net Neutrality Could Be Very Bad for Your Business

Net neutrality has long been an embattled topic, with rules flipping every few years depending on the opinions of those with influence. Recently, the Federal Communications Commission had its most recent net neutrality policy struck down by the 6th Circuit Court of Appeals… in such a way that sets the concept back to square one.

Let’s discuss why this is a particularly dangerous decision, and very well could put small and medium-sized businesses at a distinct disadvantage moving forward.

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Invest In VoIP: You Won’t Regret It

Invest In VoIP: You Won’t Regret It

For years, the telephone has been one of the most tried-and-true business communications solutions, and that trend will continue into 2025. If you’re still using the phone solutions of the past, however, you’ve got some upgrading to do. Here’s what you need to know about the best communications investment you can make: Voice over Internet Protocol, or VoIP.

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Why Your Business Needs Server Management Support (and How You Can Get It)

Why Your Business Needs Server Management Support (and How You Can Get It)

Do you ever feel at home in your business’ server room? That is, assuming you have a server room, and it’s more than just a stuffy closet in an isolated part of your office. If you’re not confident that you can provide your servers with the management, maintenance, and monitoring they need, we recommend you work with a managed IT company to ensure you get the most value you can from your server units.

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Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Still Need a Resolution for New Year’s? Consider These Career and IT-Based Ones

Happy New Year! This time is usually dedicated to making plans and commitments to improve oneself over the coming months in the interest of the future. In the spirit of the holiday, let’s talk about how the right resolutions can help your career or your business’ use of technology.

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Explaining Bandwidth and How It Affects Your Business

Explaining Bandwidth and How It Affects Your Business

The Internet is right along with electricity as a completely essential part of doing business. Today, we take a look at the central metric of Internet usage: Bandwidth.

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5 Computer Issues a Pro Knows Too Well

5 Computer Issues a Pro Knows Too Well

Computer problems can be super frustrating, especially when they slow you down while working. Many times, it is something that can be fixed quickly, but then there are issues that an experienced IT professional has to address. Let’s take a look at some of the most common computer problems professionals run into.

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Get More Out of Your Business with Enterprise Software

Get More Out of Your Business with Enterprise Software

Nowadays, software is super important for running a business. It helps with everything from managing schedules and paying employees to making and selling products. Basically, businesses need software to run smoothly.

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What’s a Compressed File, and How Do I Use Them?

What’s a Compressed File, and How Do I Use Them?

A compressed file (also known as a zip file) is a handy way to accomplish various tasks, although many people may not know what they are or do. We want to fix that, so we’re going over what a compressed file is and how to make one.

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Understanding the Roles of a Router and Modem in Your Wireless Network

Understanding the Roles of a Router and Modem in Your Wireless Network

Both the router and modem are crucial components of any wireless network, yet many people are unsure about the distinct roles they play in a personal or organizational Internet connection. Let’s break down the function of each device and how they work together to support your network.

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The United Nations is Taking Steps to Manage Artificial Intelligence

The United Nations is Taking Steps to Manage Artificial Intelligence

One of the many tasks undertaken by the United Nations is to protect human rights around the globe while also working to create more sustainable and climate-friendly development. As such, the UN has recently taken a healthy interest in the development of artificial intelligence, hoping to develop guidelines that allow us to get the most value out of AI without creating more significant problems.

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Benefits AI Brings to the Small Business

Benefits AI Brings to the Small Business

AI has become a major tool all throughout the modern economy. Businesses are using technology with built-in AI, and that’s because it improves operational efficiency. Let's take a look at some of the benefits small businesses can take advantage of with AI.

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Why VoIP is Such a Valuable Investment

Why VoIP is Such a Valuable Investment

Telephone systems are a crucial part of any business. Voice over IP, or VoIP, takes telephone systems one step further by making the service more accessible, flexible, and affordable for SMBs. Today, we want to highlight some of the benefits you can expect from using a VoIP system.

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Hard Drives Don’t Last Forever… Can You Tell If One’s Failing?

Hard Drives Don’t Last Forever… Can You Tell If One’s Failing?

Digital storage has exploded, in no uncertain terms, over the last few decades. While hard disk drives (HDDs) were the predominant storage format for most of that time, today’s faster and hardier solid-state drives (or SSDs) are becoming more affordable and popular.

However, there are still plenty of HDDs out there, all far more prone to breaking than their more advanced counterparts. So, how can you tell when a hard drive failure is pending?

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What are Immutable Backups, and What Makes them Useful?

What are Immutable Backups, and What Makes them Useful?

We have frequently espoused the benefits of data backups, referring to how critical they are should your business experience a disaster at any scale. However, there is always the concern that your backups could also be altered negatively. This is one reason that immutable backups exist.

Let’s take a few moments to examine the concept of an immutable backup and its benefits.

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You Should Know the Difference Between COPE and BYOD

You Should Know the Difference Between COPE and BYOD

With mobile devices being such a big part of doing business, It’s crucial that your business has a plan to manage them. Many times this comes with a lot of hand-wringing. One of the biggest issues is whether or not the business invests in their employee mobility or if they simply demand that they gain use of employee-owned devices. In today’s blog we’ll go through the mobile management strategies of Bring Your Own Device (BYOD) and Corporate Owned, Personally Enabled (COPE).

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Three Benefits of Software Management Tools

Three Benefits of Software Management Tools

Software fuels most businesses nowadays, even the small shops down the street. Depending on the size and scope of the business, however, managing software can be complex and downright unfun. Today, we want to highlight a type of tool that your business can find great value in: a software management solution.

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What Makes Outsourced Managed IT Services So Different?

What Makes Outsourced Managed IT Services So Different?

Every business relies on technology for at least part of its operations. This means that every business—particularly those with operations that make IT an essential part of the process—will need access to some form of IT support.

For most small and medium-sized businesses today, managed IT is the best option. Let’s discuss a few reasons why this is.

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Technology is Behind Great Marketing Strategies

Technology is Behind Great Marketing Strategies

With technology being such a massive part of business today, many organizations are looking to use it to their advantage. One aspect of the business that is increasingly significant is their ability to stand out amongst their competition. Let’s take a look at a few technologies that can improve your organizational marketing efforts.

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Why Clean Data Is Important for Backend Processes

Why Clean Data Is Important for Backend Processes

Businesses are constantly trying to find a way to best use their data. Whether it is creating a business intelligence strategy, integrating artificial intelligence, or for simple analytics, without having accurate, reliable data, the insights you derive can be misleading and end up costing you. That’s why it is important to know how to scrub or clean your data. Having access to clean data is essential for anyone involved in business intelligence or AI. Today, we will discuss the issue and give you a simple guide to help you get started.

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What is VoIP and How It Helps Your Business

What is VoIP and How It Helps Your Business

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

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