We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How You Can Use Workflow Automation to Make the Office Better

How You Can Use Workflow Automation to Make the Office Better

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

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Helpful Features Found in Google Docs

Helpful Features Found in Google Docs

Within Google Workspace is Google Docs, a useful word processing solution that can be accessed through your web browser. In case you’re new to using Google’s productivity software, we have decided to assemble a short introduction to some of Google Docs’ most useful tools and features.

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Can You Save Money from Going Paperless?

Can You Save Money from Going Paperless?

Everyone knows that printing is costly. They come from nearly every direction: paper, ink, machines that seemingly always need some type of maintenance, the list of costs goes on and on. Some businesses, looking to get away from rising printing costs, and from paper files in general, are starting to do their best to eliminate printing and filing costs. Let’s take a brief look at how going paperless can save your organization money in the long run.

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Let’s Look at a Few Collaboration-Themed Applications

Let’s Look at a Few Collaboration-Themed Applications

Boosting collaboration is a central theme to many companies' operational strategies. The more that people can do as a team, the less costly operations have to be. That is a sound business strategy. Today, many businesses are looking to software to build a successful collaborative situation. Let’s take a look at three such apps that, if used properly, will help any business boost their team’s ability to work together. 

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Small Business Trends for 2021

Small Business Trends for 2021

It's no secret that small businesses are facing one of the toughest periods in decades. The COVID-19 pandemic and many other issues have made them change the way they approach operations, sales, and other aspects of their businesses. Today, they need to explore more strategies that can support customers who also have had to adapt. Today, we’ll talk about a couple of the trends we expect to see in IT in 2021. 

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How AI Can Make the Internet More Civil

How AI Can Make the Internet More Civil

Artificial intelligence can be used in numerous different ways, but one way you might not have anticipated is as a means of making sure people on the Internet mind their manners. Rude and inappropriate comments are remarkably common online, so it stands to reason that many companies and developers are looking for ways to minimize them. Let’s look at what some have implemented, utilizing artificial intelligence to their advantage.

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2020 Had Some Big Tech Fails

2020 Had Some Big Tech Fails

2020 has been a rough year for a lot of people. With so many problems presenting themselves this year, technology wasn’t immune. This week, we thought we would look back at some of the technology that failed miserably as the world changed precipitously. 

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VoIP is Probably Right for Your Business

VoIP is Probably Right for Your Business

VoIP (Voice over Internet Protocol) telephony is a common technology amongst modern businesses for their communication needs. Let’s go over how VoIP functions and how it can benefit your company.

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Improve Your Business’ Wi-Fi

Improve Your Business’ Wi-Fi

Today, most businesses (and homes) depend on their Wi-Fi. It provides a lot more flexibility and value than a wired connection in many instances simply because people use a lot of wireless devices today. Today’s wireless internet is easier to install, is faster than ever, and works to protect network security better than ever before, once it is set up correctly. Today, we’ll give you a few tips you should know on how to successfully implement a Wi-Fi platform. 

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Taking a Look at Social Media Use by Company Size

Taking a Look at Social Media Use by Company Size

Social media has turned out to be a culture-defining technology. The massive amounts of people that use the services each week, and the large amount of time people spend on these platforms, makes them important resources for the lion’s share of businesses. The fact that the average user spends around two hours and 24 minutes per day perusing their social media gives businesses opportunities that weren’t available to them only a few short years ago. Today, we thought we would give you a look at how different sizes of SMBs utilize this technology. 

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Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

With smartphones becoming more expensive every year, the top offerings from major manufacturers price some out of the market. This provides an opportunity for these companies to offer budget smartphones to a growing market of people who don’t want to drop a $1,000 on a new phone. Today, we discuss options from Samsung, Google, and Apple that can be had for a fraction of the cost of today’s flagship smartphones. 

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Would You Buy a Smartphone that Folds?

Would You Buy a Smartphone that Folds?

In last week’s blog we took a brief look at the best phones money can buy. This week we take a look at some devices that cost more than the flagship devices and don’t necessarily have the specs that back up the price. These devices, however, have something else: an innovative new twist or two. Let’s take a look at some of the most innovative new devices that you can find on the market right now.

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How Businesses Can Use AI to Their Benefit

How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

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Introducing This Year’s Flagship Smartphones

Introducing This Year’s Flagship Smartphones

The average person checks their phone 58 times a day. With so much use, many users want to know that they have a powerful smartphone that will give them the best chance of having the proper tool when they need it. The flagship smartphones—being the best devices each manufacturer releases each year—typically give users all the bells and whistles they need to be successful. Let’s take a look at some of the top smartphones available right now.

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Mobility a Crucial

Mobility a Crucial

If there’s one trend that is going to continue having an impact on a business’ technology, it’s mobility. People are simply doing more while mobile, having the technology to shop, manage their finances, and yes, work productively. Let’s pause and consider how a small business could leverage this mobility to its benefit.

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How Important Is It to Keep Devices Charged Up?

How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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How Businesses Have Responded to the Pandemic with IT

How Businesses Have Responded to the Pandemic with IT

Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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Looking to Improve Your Technology Skills? Look to YouTube

Looking to Improve Your Technology Skills? Look to YouTube

While it’s hard to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to pick up a few more technical skills. Many have sought to improve their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.

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Understanding the New Normal for Businesses

Understanding the New Normal for Businesses

The world isn’t the same as it was at this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, companies have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

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VoIP Can Be a Game Changer

VoIP Can Be a Game Changer

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

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