We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Free Yourself from Tech Debt for Good

How to Free Yourself from Tech Debt for Good

Is your network infrastructure a Frankenstein’s monster of mismatched tools and quick fixes? This is what most small business IT looks like; companies adopt solutions without a thought as to how they are supposed to work together, and it ultimately ends up impacting operations. This creates tech debt, and not the monetary kind, that is hard to bounce back from without taking a serious look at your IT practices.

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What the Wildest AI Story of the Year Teaches Us About Security

What the Wildest AI Story of the Year Teaches Us About Security

It’s undeniable that artificial intelligence is a big part of doing business in 2026. Given this, it is not surprising that many products are being developed to push the technology into areas of business it hasn’t touched. Today, we are going to tell you about the difference between AI models and why one man’s great idea could be the thing that set AI back.

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How to Engineer AI Prompts in Service of Your Business

How to Engineer AI Prompts in Service of Your Business

In its current state, artificial intelligence takes whatever you tell it very literally. As such, it is very easy to misdirect it into digital rabbit holes… which is the last thing you want, when time is very much money to your business. This is precisely why it is so crucial that we become adept at properly prompting the AI models we use. Too many hallucinations (responses that share inaccurate or unreliable information) simply waste time and money, but the better the prompt, the less prone the AI will be to hallucinate.

Let’s go over some of the best practices to keep in mind as you draft your prompts.

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Your 1-Page Cybersecurity Cheat Sheet

Your 1-Page Cybersecurity Cheat Sheet

Does the idea of cybersecurity strike fear into your heart? We know it’s not every business’ specialty, but that doesn’t make it any less important for companies like yours to consider. Today, we want to make it as easy as possible for your employees to practice appropriate cybersecurity measures, and that starts with a simple one-page cybersecurity cheat sheet.

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Don’t Run a Business Without Data Backup

Don’t Run a Business Without Data Backup

The concept of backups isn’t new. A lot of people have a spare key, and the idea of a spare tire is pretty universally known. While either example could easily make or break someone’s day, the stakes are exponentially higher when business data is involved.

This is why a comprehensive business continuity plan—including a disaster recovery strategy, complete with backup readiness—is essential.

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