We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Automation Challenging Longstanding HR Norms

Automation Challenging Longstanding HR Norms

Human resources are a part of almost any business. That is because there are a lot of Is to dot and Ts to cross in any business. Some HR departments are better than others, but typically the HR department deals with most of the elements of the business that deal with, you guessed it, the human resources (employees). Today, the HR landscape is changing as businesses are now looking to automation to handle much of the heavy lifting. 

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Shutting Down Your PC May Not Put a Stop to Your Processes

Shutting Down Your PC May Not Put a Stop to Your Processes

You’re probably familiar with a situation where your technology is on the fritz and someone says to you “Why don’t you turn it off and turn it back on?” What you have no way of knowing is that by turning it off and turning it back on, you aren’t getting the same result you would if you simply restarted the machine.

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Blockchain Is Moving Into New Industries

Blockchain Is Moving Into New Industries

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most practical technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll take a look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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As IT and OT Merges, You Need to Be Prepared

As IT and OT Merges, You Need to Be Prepared

Businesses have two different types of technology to contend with each day: their information technology, and their operational technology. As these categories have become less distinct with the introduction of the Internet of Things and other similar advancements, a few new challenges to maintaining security have become apparent. Let’s go over these challenges, and what you need to do to overcome them.

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Why Software as a Service is the Future

Why Software as a Service is the Future

The cloud has provided businesses with remarkable capabilities and opportunities, but we wanted to take a moment to focus on one in particular: software as a service, or SaaS. Let’s go over what SaaS is, exactly, and how it can assist you in your operations.

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Any Business Can Benefit from Digital Signage

Any Business Can Benefit from Digital Signage

While there are definitely gimmicks when it comes to technology in the small business (for instance, USB-powered staplers) there are many devices and technologies that have far more utility, although they may not seem to be applicable to all industries. One example would be the digital signage solutions that have grown in popularity. While they may seem to have limited uses outside of retail, there are plenty of ways to use them to your advantage.

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Major SMB Tech Trends

Major SMB Tech Trends

All businesses demand a certain amount of technology in order to push their organizational profitability forward. Whether they invest in tried-and-true technologies or they use their capital a little more innovatively, really depends on how decision makers’ forecasts of those investments help the organization become more productive or efficient. Today, we will look at five of the most important technology trends for SMBs in 2020.

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Is a Hosted Desktop Right for Your Business?

Is a Hosted Desktop Right for Your Business?

As important as it is to keep your technology up-to-date, it can sometimes be prohibitively expensive to do so throughout your entire business. If you have found yourself in this position, one option you may consider is to resort to hosted desktop solutions. Here, we’ll go over what a hosted desktop is, and how it can serve companies well.

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A Brief Review of (Some) VoIP Features

A Brief Review of (Some) VoIP Features

VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.

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Taking a Short Look at Emerging Technology

Taking a Short Look at Emerging Technology

New technology can be extremely exciting, but for any business, it can be kind of scary. Implementing technology that isn’t completely established is a major gamble that could have multiple negative impacts. On the other hand, sometimes early adoption of emerging technology will give a business just the boost it needs to blow past projections. Today, we will look at three emerging technologies that the small to medium-sized business will have to consider in the near future.

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It’s Time to Take Control Over Your Printers!

It’s Time to Take Control Over Your Printers!

It’s pretty easy to ignore the printers around your office - until they run out of toner/ink, or jam, or just disappear from your network for seemingly no reason. Okay, it’s easy to ignore printers most of the time. Unfortunately, business owners do tend to ignore their printers, and this can get really expensive over time.

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