We Define IT Consulting

We Define IT Consulting has been serving the Brooklyn, Northwestern PA, Western and Central New York area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is it Worth Pushing for a Return to Office?

Is it Worth Pushing for a Return to Office?

Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.

Let’s explore how today’s employees may react to the news that remote work will no longer be an option.

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Why there Always Seems to Be a Tech Boom in Struggling Economies

Why there Always Seems to Be a Tech Boom in Struggling Economies

As the saying goes, necessity is the mother of invention. This is clearly demonstrated in the perceptible phenomenon of technology advancement and innovation being boosted in tough economic times. Let’s dive into why this is the case.

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Tip of the Week: How to Manage People Better by Using Technology

Tip of the Week: How to Manage People Better by Using Technology

When all is said and done, being a manager is a far different experience than being an employee. So, when you promote one of your team members to this position—or perhaps you’ve recently been promoted to management yourself—it is important that a few practices are incorporated into their new workflow. Let’s go over these practices, and how the right IT can help.

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Is the Four-Day Workweek an Option for Your Business?

Is the Four-Day Workweek an Option for Your Business?

The workspace is changing in spades these days, with remote work—once a taboo topic in some offices—being commonplace, along with resignations in the face of a return to the office becoming more of a regular occurrence. Employees want more control over their work schedule so they can balance their personal responsibilities with their professional. A shorter workweek might be the key to making this happen.

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How to Ensure Your Business Survives a Disaster

How to Ensure Your Business Survives a Disaster

It doesn’t matter where your business is located; whether it’s a tornado that rolls through your city, a structural fire that renders your office uninhabitable, or a freak snowstorm that brings down power lines or grinds travel to a halt, you’ll want to be ready for it all. We’ll go over what kinds of solutions your business can implement to ensure that no disaster, be it natural or artificial, like a cyberattack, puts a stop to your operations.

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As Remote Work Continues, Zero-Trust Security is Paramount

As Remote Work Continues, Zero-Trust Security is Paramount

With many people continuing to work remotely to some extent, it would be irresponsible not to acknowledge that remote work can introduce a level of risk to an organization’s cybersecurity. This makes it all the more important that this security is locked down. Let’s discuss the concept behind zero-trust security, and why it is becoming the benchmark that organizations of all sizes should meet.

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Are Your Collaboration Tools Actually Isolating Your Employees?

Are Your Collaboration Tools Actually Isolating Your Employees?

Many businesses were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. However, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?

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With a Managed Service Provider, Every Day is Backup Day

With a Managed Service Provider, Every Day is Backup Day

Tomorrow, March 31st, is the official World Backup Day, a day intended to remind us all of the importance of taking backups for the sake of data continuity. While this kind of day can be a valuable reminder of a critical best practice, we contend that your awareness of your backup (and the associated maintenance of it) should not be limited to a single day.

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As a Boss, Can I Monitor My Employees Through Their Webcams?

As a Boss, Can I Monitor My Employees Through Their Webcams?

One of the great obstacles many businesses have to remote work is the fact that, well, the team will be remote—not in the office, safely under supervision. This has led many to consider using the webcams installed in their employees’ devices to keep tabs on them. Let’s explore the idea of monitoring your team, and why it probably isn’t a good one.

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Tip of the Week: Why Your Team is Resistant to IT (or Any) Change

Tip of the Week: Why Your Team is Resistant to IT (or Any) Change

Change, whether you’re referring to that of your technology or any other business process, is often a point of contention between management and the rest of the business. Let’s explore this resistance to change that so many feel, and how you can help them overcome it

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Take a Long Look at Your Cybersecurity

Take a Long Look at Your Cybersecurity

Gauging the effectiveness of your cybersecurity can be a bit of a daunting task, especially when asking if it could make a major difference in protecting your organization’s network infrastructure. If you want to track and measure your business’ cybersecurity preparedness, here are four steps to help you perform an evaluation.

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Will Businesses Still Have Departments Going Forward?

Will Businesses Still Have Departments Going Forward?

Sales. HR. Customer Service. IT. Accounting. Management. These different business departments have (for the most part) been categorized and compartmentalized for decades, cooperating to some extent but largely operating independently of one another. The question is, will this remain to be the case, with so many people now working remotely and communicating with their teammates as needed? Let’s try to make a few predictions as to the future of the departments we are all so familiar with.

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What We Can Learn from the Facebook Outage

What We Can Learn from the Facebook Outage

We’re all aware of the outage that Facebook experienced a few weeks before it announced its Meta rebrand, which prevented users around the world from accessing the services that the social media giant provides. While it may not sound like a huge deal that people couldn’t share their thoughts with one another for a short time, the ramifications stretched far beyond the inability to scroll through a Newsfeed.

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Have You Bitten Off More Software Than You Can Chew?

Have You Bitten Off More Software Than You Can Chew?

While we certainly have a lot to say about the benefits of the right IT solutions, even we can acknowledge that there is a point of diminishing returns. So, how much technology is too much technology, specifically in terms of the software your team relies on? Let’s explore some of the warning signs.

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A Hard Look at a Four-Day Workweek

A Hard Look at a Four-Day Workweek

When you think about the workweek, there’s a good chance that some iteration of the 40-hour week, broken into 9-to-5 shifts on the weekdays is what comes to mind. It’s just the way things are done. However, this may not be a good thing. Let’s consider the origins of our modern work schedule, and how changing it could provide us all with some serious benefits.

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How to Tell If Your IT Training is Insufficient

How to Tell If Your IT Training is Insufficient

While the right IT solutions can be a major benefit to your business and its processes, this will only be the case if your team members are trained to use them correctly. Let’s go over some of the training that you need to prioritize in order to ensure your team is ready to use your technology the way it should be used.

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